Thank you for shopping with Brina Camera. We are dedicated to delivering your photography gear safely and efficiently, no matter where you are in the world.
Order Processing
All orders are processed within 1–2 business days after order confirmation. Once your order is processed, it will be prepared for dispatch from our warehouse.
Shipping Methods
We use reliable courier services to ensure your photography equipment, cameras, and lenses are securely packaged and handled with care throughout the shipping process.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email. This will include your tracking number and instructions to follow your delivery status.
Order Issues or Delays
If you experience any issues with your shipment such as a missing, damaged, or delayed package, please contact us immediately at [email protected]. We will work with you to resolve the issue as quickly as possible.
Duties, Taxes, and Customs
For international orders, your shipment may be subject to import duties and taxes, which are determined by your country’s customs office. These charges are the responsibility of the customer. Brina Camera is not responsible for any customs-related delays or fees.
Incorrect Shipping Information
Please ensure that your shipping address and contact information are accurate at the time of order. Brina Camera is not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions about your order or our shipping process, feel free to contact us [email protected].